Registered Users Can't Login Actual User Status:Offline

Lieutenant Joined: May 08, 2003 Posts: 159

I have a handful ofRegistered Users that when they try to Login they get this message "Actual User Status: Offline"? I tried to login with there account information and it worked fine. And when they tried from a different computer it worked.. So i thought it had something to do with the cookies, firewall, or router but no luck... i had them do this.

Quote:

My guess is either you have your cookies settings set to High in Internet
Explorer or you have the Settings set High In Your Firewall if your using
ZoneAlarm or Something Similiar.

You said you dont think you have a 3rd party firewall running. And you dont
have a Router Running either???

If you could please try this out and tell me what happens would be helpful.
I am assuming that you are using INTERNET EXPLORER to browse the web.

1. Open Internet Explorer then go find the on the Top Bar and click
TOOLS>>INTERNET OPTIONS>>PRIVACY this will show the security setting that
you have. By Windows Default it should be set to Medium. So check to see if
your is set to a Higher setting than MEDIUM.

2. Okay if that does not work try clicking the EDIT button on the same page
we opened above. This will open a PER SITE PRIVACY ACTIONS and enter the
http://www.subfighter.com for the "Address Of Website" and then click the
ALLOW button and see if that works.

3. And last but not least if those things don't work we can try clearing the
cookies. You can click the tab that says GENERAL with will be on the top of
the page. Or you can get there this way Open Internet Explorer then go find
the on the Top Bar and click TOOLS>>INTERNET OPTIONS>>GENERAL then click the
DELETE COOKIES button in the center of the page. And it will ask if you can
to delete all Temporary files and select YES. Then try and see if it works..

but they still encountered the same problem?? anyways else have this sort of problem or know what the cause is....

thanks

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

Rename your forum cookie - add a 2 to the end.
Make sure gzip is disabled.
Make sure output_buffering is set to On.

That should resolve the issue. If not, post back. Also search the forums for 'Actual User Status: Offline'

Lieutenant Joined: May 08, 2003 Posts: 159

okay i only changed the COOKIE NAME as all the settings were already correct

but i could find this setting that you mentioned above in the FORUM CONFIGURATION. Is it elsewhere

Quote:

Make sure output_buffering is set to On.

I did try searching the Forums with many different search strings and could not find anything new then what you mentioned.. Just many posts telling people to search the FORUM as this topic and been covered in DEPTH..

So to my next question is i have all the security fixes installed from NukeCops and also Your_Account_650_302e_EN from NukeScripts.NET. This was the only other thing that may help?? My question is i don't get the blank pages but 'ACTUAL USER STATUS: OFFLINE' and the README says

Quote:

On some servers you will get a blank page after using the forms. If this should happen
open the files in a text editor and replace all Header("Refresh: 0; url= with
Header("Location: and save the files. Then reupload them.

From the other posts i searched on this Forum it seemed that you make these changes if you are using IIS server?? I am on a LINUX server so would these changes also pertain to me if i still have problems after i did the changes above.... Or i dont need to bother with these changes.........

Also i know i read on some other Posts where people said they could not find the info when they did a search and tried for hours and you found it and mentioned it only took a couple of minutes. Is there some trick to use when searching... do you use the AND,OR feature to find only keywords???? because when i search i seem to get a lot of other post not specific to my search...

Thanks for your time and any help!!!

I a newbie just trying to learn Rolling Eyes

Lieutenant Joined: May 08, 2003 Posts: 159

okay i guess i am still finding my way around here and went and found the WELCOME ANNOUNCEMENT and read it and found where you said to make sure output_buffering is set to On.

Quote:

The most simple solution to try, is to turn output_buffering on

If you control your php.ini file, do this:
output_buffering = On

Or, create/add this line to an .htaccess file and place it in your Nuke root directory:
PHP_FLAG output_buffering On

Lastly, try placing this line as the first line of code in your mainfile.php, after the comment block. This has to be made available for every script you use, so either you code it in every script or strategically place it in a script that is common to all scripts.
ini_set("output_buffering","1");

i will see if the analyzer.php will show this info as i dont access to my php.ini file... i guess i would have to contact my ISP if this needed to be changed... i will go check now...

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

If you don't have access to php.ini then use the .htaccess method.

Lieutenant Joined: May 08, 2003 Posts: 159

should i set all these changes or i just need to do one or the other??

Quote:

The most simple solution to try, is to turn output_buffering on

If you control your php.ini file, do this:
output_buffering = On

Or, create/add this line to an .htaccess file and place it in your Nuke root directory:
PHP_FLAG output_buffering On

Lastly, try placing this line as the first line of code in your mainfile.php, after the comment block. This has to be made available for every script you use, so either you code it in every script or strategically place it in a script that is common to all scripts.
ini_set("output_buffering","1");

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

Just do the .htaccess

Private Joined: Jun 03, 2003 Posts: 36

how do i make a dang .htaccess file? damn windows, when i create a new text document and try renaming it to .htaccess it says "you must type a file name"......yay windows! anyway... im having the same problem , gzip compression is off, i tried adding ini_set("output_buffering","1"); to my mainfile.php, and im still having the same problem.

also, in a previous thread regarding this problem on IIS servers, there was a link to nukescripts.net where i could download a fix for Your_Account, but that download is no longer available...apparently you must pay them for a membership in order to download it.... any ideas? thanks guys.

edit: i also wanted to note that this problem is only happening for a few members of the site. at any given time theres about 10 - 20 members logged in to my site, but i have recently started to recieve complaints that some members arent able to log in due to this problem.

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

The only issue for IIS is covered in our Welcome Announcement. If you are after some other fix I don't know what it is or why you need it.

Just load the .htaccess.txt file to your server and then rename it to .htaccess on your server if you don't have an editor that can make files w/o adding .txt to them

Private Joined: Jun 03, 2003 Posts: 36

ahhh i dont know why i didnt think of doing that, thanks raven

Private Joined: Jun 03, 2003 Posts: 36

still isnt working, here are the steps i have taken:

replace: Header("Location: modules.php
with: Header("Refresh: 0;url=modules.php
DONE

Rename your forum cookie - add a 2 to the end.
DONE

Make sure gzip is disabled.
DONE

create/add this line to an .htaccess file and place it in your Nuke root directory:
PHP_FLAG output_buffering On
DONE

Lastly, try placing this line as the first line of code in your mainfile.php, after the comment block. This has to be made available for every script you use, so either you code it in every script or strategically place it in a script that is common to all scripts.
ini_set("output_buffering","1");
DONE

and one thing that troubles me: in the welcome message, it links to a Your_Account fix which i assume will solve my problem, the link just redirects to the main page of nukescripts.net and the download is NOT available to the public. there are several fixes for the Your_Account module listed in the downloads sections but the links to download all redirect to a different download, like an MSM_Orange theme or something.

where can i get ahold of this fix? im guessing thats what i need.

Nuke Cadet Joined: Jul 30, 2003 Posts: 8

I have same problem with Actual User Status Offline: It's a continuous loop cycle that never ends.

IIS-PHP (latest)
MySQL4-PhpMYadmin (latest)
ConnTest-Analyze (latest)
PhpNuke 6.5 and 6.8.0

Have applied every fix on this forum. Nothing works. Conntest and Analyze both show All is Well. One thing to note, it won't work on "mysql4" in the config.php. I have to use "MySQL" as db type.

Thanks for looking at my email.
Stebo

(edit) So any ideas on why this is happening? No one can login.

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

I have stated that several times, but thanks for reiterating it. You HAVE to use MySQL (Case Sensitive) - mysql4 is broken.

Private Joined: Jun 03, 2003 Posts: 36

i use MySQL and still have htis problem. ive tried all posted solutions, and the Your_Account fix is no longer available for download. now what?

General Joined: Mar 22, 2003 Posts: 5233 Location: USA

Is register_globals On?