Internet Explorer users unable to login.

Nuke Cadet Joined: Dec 10, 2003 Posts: 3

I have searched extensivly for an answer to this so please forgive me if this has alllready been answered.
I am running Phpnuke 6.9 on FreeBSD. I am able to log in fine via Mozilla; However, those user running Internet Explorer get:

Personal Information: rusty

Actual User Status: Offline

And are not actually logged in. A similar thing happens when trying to log in as an administrator. The main administration screen comes up but when I click a section to modify it just replies with an administration login screen. Basically it seems that logging in via internet explorer only partially works. Any help would be much appreciated. I've been working on this for about 20 hours now.
Thanks in advance,
Rusty[/list]

Nuke Soldier Joined: Jul 05, 2003 Posts: 28

Same here, I upgraded to 7.0 and it is still happening. I just posted in one of the other threads, I hope someone has an answer!

Nuke Cadet Joined: Dec 10, 2003 Posts: 3

I've done some more investigating and have come up with a few things.

I have installed 6.8 in a test directory and produced identical results. Which makes me believe this problem is independant of the nuke code. It has to be a problem with Apache, or PHP. It happens on every installation of nuke on this particular server. It has something to do with the cookies recieved, they are incomplete. The cookie received by Internet Explorer (versus Mozilla) seem to not contain the user information or password to relay back on a page load. When looking at the stored cookie on the windows machine I get this:

lang
english
www.3rdcp.com/
1024
552445952
29667088
4077894464
29605941
*

It's missing a user name and password. Hopefully this is useful to someone.
thanks.

Nuke Cadet Joined: Dec 10, 2003 Posts: 3

I've done some more investigating and have come up with a few things.

I have installed 6.8 in a test directory and produced identical results. Which makes me believe this problem is independant of the nuke code. It has to be a problem with Apache, or PHP. It happens on every installation of nuke on this particular server. It has something to do with the cookies recieved, they are incomplete. The cookie received by Internet Explorer (versus Mozilla) seem to not contain the user information or password to relay back on a page load. When looking at the stored cookie on the windows machine I get this:

lang
english
www.3rdcp.com/
1024
552445952
29667088
4077894464
29605941
*

It's missing a user name and password. Hopefully this is useful to someone.
thanks.

Posted: Thu Dec 11, 2003 5:34 pm

i am getting a similar bug on my version of nuke in a subdirectory. main site is nuke 6.8 and runs fine, but this one in a subdirectory and fresh db does not

Nuke Soldier Joined: Dec 13, 2003 Posts: 14

--------------------------------------------------------------------------------
Site is running but
registration have some logical error i mean
tUsers do get email and they to get activation info but
after they log in (or try to log-in to their account page comes up blank eg:
Personal Information: test
but it is
saying your current status ofline
and there is nothing else page is just empty

and another thing that happens after login if user navigates to some other area login screen comes up asking to login allover again (sounds like session cookies do not work)

Nuke Soldier Joined: Jan 04, 2004 Posts: 11

yep, getting the same problem on one of my servers but not on the other 2, very strange, have reinstalled OS and all software and still the same, doesnt appear to be a browser issue though, so far as he cookie not holding the username or password, it is but its just encryted (sort of) thats what the numbers are!!

Nuke Cadet Joined: Aug 25, 2003 Posts: 8

First your comment about mozilla saved me, i have problems logging on ANY Nuke sites, and trying to solve it i have played with every setting in my IE, Firewall, Antivirus, spywareblaster with no results. Now i think i might know why.

I have 2 computers, 1 XP and 1 Win2000. My xp is patched with every M$ patch, but my 2000 cant install the last patch (data something and ofcourse uninstallable).

That fits with i cant login with XP but 2000 works fine, and i think my problems started about the patch (not sure). (Xp logs in but says OFFLINE like stated in prev. posts)

So now i will have to move to mozilla untill i get a fix for this problem Smile

, i had it installed and working but couldn't break the habit about using IE. Micht be M$ way of trying to kill APACHE servers Smile

I would like to find a fix for the problem else i have to convince every user to dump IE and use mozilla. (wold be nice if i could)

Nuke Cadet Joined: Jan 31, 2004 Posts: 3

IE under XP defaults to blocking all cookies.
Just lower the securities setting of IE and accept all cookies to see if this work.
You can also set to trust the nuke site you're visiting
Hope this helps

Cheers
Chameleon

Nuke Soldier Joined: Jan 29, 2004 Posts: 12

guys

read MIKRONS POST. one of the last posts

http://www.nukecops.com/posts5219-60.html

Posted: Sat Jan 31, 2004 9:09 pm

Everyone I've had who had this problem it was either the default cookie setting in XP's IE, or the default settings in Norton, or both. The only exceptions were a conversion/history problem.

I had them try first making the site a trusted site. That usually took care of the problem.
If that didn't work, disable Norton and try. If they can log in and post when Norton is disabled, they'll have to fiddle with their Norton settings (most cases personal firewall, it seems). Move them up a bit at a time until they can't stay logged in, then set it back a bit.

Remind them to turn it back on!
In a few cases my users had to delete their histories if they had selected "remember me" at the old board before I ran a conversion script for phpbb to Nuke. I also had them run a complete cleanup, etc. etc. just in case.

The admin loops are another matter. Look up admin loop and you'll find a fix for that. Redirect may also do it.

I added a "check your cookie settings" reminder to the registration area, the login, Your Account, the membership agreement and the FAQs because of it. It seems to mostly affect people on default XP settings. (That's weird resetting everything didn't work for that other user. I wonder what that's about?)

Pet

Nuke Cadet Joined: Aug 25, 2003 Posts: 8

Hi again,

my problem was solved real easy, i read all these sugestions for a solution, but decided to update my old 6.5 site to NSN7.1 and test the fixes on that one before trying my larger nsn7.0 site.
But after updating to nsn (i like the group thingy in NSN ) i just tried it in IE for fun and it worked. So now i will do the small upgrade on the other site (7.0-7.1). Laughing

My problem was, i had a nuke6.5 and a NSN nuke 7.0 site, and suddenly XP+IE fully patched wouldnt remember logins. Even after deleting cache, cookies and disabling firewalls antivirus and antispyware. I had no problems on a fylly patched 2000+IE. And mozilla worked on the XP. The solution with the privacy thingy might work to, but NSN 7.1.1 is dooing fine don't know if the official php-nuke 7.1 works too